Have a question? We've got answers!
Cancellation Questions
- How do I cancel a single lesson?
- What happens if my teacher cannot make a lesson?
- I told my teacher I wouldn’t be at the next lesson, does that qualify as a notice of cancellation?
- My child was sick, and we didn’t know that they would be sick 48 hours in advance. Do we still have to pay?
- How do I permanently discontinue lessons?
General Questions
- Can I stop by and tour the school?
- Do you offer lessons in a student's home?
- Do you teach Adults?
- How does the free practice time for the first month work?
- Do you have a summer camp?
Scheduling Questions
- Can I reschedule my lesson?
- Who can schedule practice time at the school?
- I have a very busy schedule, do I have to set a regular time slot every week?
- I have a recurring slot and am planning an extended vacation. Can I keep my spot?
- I would like to schedule multiple students and would like them at the same time, is that possible?