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Billing Questions
How does billing work?
I am going to be cancelling a lesson this month. Does that mean I only have to pay for the lessons I know I will be attending?
How do I pay my invoice?
Can I pay as I go? Do I have to pay in advance?
How much do lessons cost?
Cancellation Questions
How do I cancel a single lesson?
What happens if my teacher cannot make a lesson?
I told my teacher I wouldn’t be at the next lesson, does that qualify as a notice of cancellation?
My child was sick, and we didn’t know that they would be sick 48 hours in advance. Do we still have to pay?
How do I permanently discontinue lessons?
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Free Lesson Questions
How do I know which teacher to pick for my free lesson?
What do I do if I can’t make my free lesson?
I loved my free lesson! How do I sign up for more?
Where do I go for my first free lesson?
Do I need to bring anything to my first free lesson?
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General Questions
Can I stop by and tour the school?
Do you offer lessons in a student's home?
Do you teach Adults?
How does the free practice time for the first month work?
Do you have a summer camp?
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Scheduling Questions
Can I reschedule my lesson?
Who can schedule practice time at the school?
I have a very busy schedule, do I have to set a regular time slot every week?
I have a recurring slot and am planning an extended vacation. Can I keep my spot?
I would like to schedule multiple students and would like them at the same time, is that possible?
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